Tenant Resources & Tips
Renting a property comes with rights and responsibilities, and it’s important to understand your rights as a tenant. At Panther PM, we ensure everything runs smoothly for you, from finding the perfect home to ensuring it’s well-maintained and in excellent condition throughout your tenancy.
We work hard to ensure that the properties we manage comply with all local regulations, including Healthy Homes Standards, so you can rest assured that you’re renting a safe, comfortable space. Whether it’s timely repairs, maintenance requests, or handling any issues that arise, our team is here to support you every step of the way.
When you choose a property managed by Panther PM, you can expect prompt responses, clear communication, and a hassle-free renting experience. We’re dedicated to ensuring you have a positive, stress-free tenancy from moving in to moving out.
Take a look at our available rental properties and discover why tenants trust Panther PM for a professional, reliable approach. Let us make your rental experience enjoyable and worry-free.
Essential Tips for Tenants
1. Know Your Rights and Responsibilities
Familiarise yourself with the Residential Tenancies Act, which outlines your rights as a tenant, including rules around rent, privacy, and dispute resolution. Understanding your legal protections will ensure you’re not taken advantage of.
2. Keep a Written Record of Communication
Always communicate with your landlord or property manager in writing. This creates a record of all interactions and helps prevent misunderstandings, particularly regarding repairs, rent payments, or lease terms.
3. Pay Rent On Time
Ensure you pay your rent on time, as this is one of the most important aspects of your tenancy. Late payments can result in additional charges or, in extreme cases, lead to eviction proceedings.
4. Inspect the Property Before Moving In
Before moving into your rental, conduct a thorough inspection with the landlord or property manager. Document the property’s condition with photos and note any existing damage to avoid being held responsible when you move out.
5. Respect the Property
Treat the property with care, and follow the tenancy agreement’s rules about maintenance and alterations. If you notice any damage or issues, report them to your landlord promptly to avoid disputes.
6. Understand the Rent Increase Rules
If something breaks or requires fixing, inform your landlord or property manager in writing as soon as possible. Landlords are legally required to carry out necessary repairs to maintain a healthy living environment.
Your landlord cannot enter the property without giving you at least 24 hours’ notice, except in emergencies. They must also respect your privacy in other ways, such as not visiting without reason.
A bond is a deposit made at the start of your tenancy, which can be used to cover unpaid rent or damage at the end of your lease. Ensure your bond is lodged with Tenancy Services, as it is legally required for protection.
Information for Tenants
Tenancy Services (Ministry of Business, Innovation & Employment)
This official government site provides comprehensive information on tenants’ rights and responsibilities, including how to handle disputes, understand your lease, and access support services.
Visit Tenancy Services
Citizens Advice Bureau (CAB)
CAB provides free, confidential advice on a range of topics, including tenant rights, dispute resolution, and legal matters. They also offer support in your dealings with landlords and property managers.
Visit Citizens Advice Bureau
Tenants Protection Association (TPA)
The TPA offers support for tenants by providing free advice on tenancy matters, including legal guidance, disputes, and tenancy agreement issues. They also advocate for tenants’ rights across New Zealand.
Visit TPA
Consumer Protection
This government service helps tenants understand their rights in rental situations, especially when it comes to bonds, rent increases, and other common tenant concerns.
Visit Consumer Protection
Renters United
Renters United is a New Zealand-based advocacy group focused on supporting renters and improving rental laws. They provide information on rental rights, campaign for better conditions for tenants, and connect tenants with resources.
Visit Renters United
